What comes to mind when you think of burgers, fries, and sundaes? You got that right: your favorite fast-food restaurants or quick-service restaurants. They were in demand then and even more so right now. Let’s take a look at the top 5 best fast food chains in America(2021).
With the ongoing pandemic, strict regulations and some restrictions were implemented by the government. People couldn’t go out like they used to and buy food at the supermarket or dine-in at restaurants pre-covid. So people turned to mobile apps and ordered their meals online and had them delivered at home.
With just a mobile app, you can get your favorite fast food meals from the comfort of your home. And while waiting for your order, you can watch movies or play games like online pokies at Casinocrawlers.This new method is simple, very convenient, and safer for everyone.
How The Top Fast-Food Chains Are Chosen
The American Customer Satisfaction Index (ACSI) conducts yearly interviews with diners regarding their experience with these fast-food restaurants. They also conduct surveys that capture customers’ opinions about essential aspects of their dining experience, including the check-out and delivery speed, food and beverage quality, reliability, and quality of the mobile restaurant app.
Between April 2020 and March 2021, the ACSI interviewed and contacted randomly chosen customers by email, and they released the survey result last month. See the Top 5 Best Fast Food Chains below.
Top 5 Best Fast Food Chains
Chick-fil-A
Chick-fil-A, previously named Dwarf Grill, is one of the most prominent fast-food restaurants in the US and was founded in 1946 by Truett Cathy. It has been considered the Home of the Original Chicken Sandwich since 1964.
Chick-fil-A’s bestsellers are waffle fries, the classic crispy nuggets, and of course, their original chicken sandwich.
Chick-fil-A came in first with a score of 83. It’s been in the number one spot for seven consecutive years.
Domino’s Pizza
Tom Monaghan and his brother James took over DomiNick’s, a small pizza diner chain previously owned by Dominick DeVarti in 1960. The pizzeria was renamed Domino’s Pizza in 1965. What started as a small business ended up having thousands of branches worldwide.
Domino’s menu varies by nation, but the main menu is pizza. In the United States, their menu features various Italian-American dishes, chicken and bread sides, and desserts and beverages.
Domino’s Pizza was at number two with a score of 80.
Kentucky Fried Chicken (KFC)
The second-largest fast-food chain globally, Kentucky Fried Chicken, was founded by Colonel Harland Sanders during the Great Depression. KFC popularized chicken in the fast-food enterprise, altering the market by disputing the traditional supremacy of hamburgers.
KFC is famous for its chicken and the Original Recipe of 11 herbs and spices, its side dishes, Zinger, and Twisters. One of KFC’s best policies is to dispose of the chicken if it has not been sold within 90 minutes to guarantee freshness.
KFC came in third with a score of 79.
Starbucks
Starbucks is the largest coffeehouse and roastery chain globally. It was founded at Seattle’s Pike Place Market by Jerry Baldwin, Gordon Bowker, and Zev Siegl. It was previously a coffee bean store, but in the early 1980s, when they sold the business to Howard Schultz, he turned it into a coffee shop serving espresso-based drinks.
Starbucks is mainly famous for its coffee, and its menu consists and cold drinks, whole-bean coffee, espresso, caffe latte, Frappuccinos, cakes, bread, and chips.
Starbucks came in at number four with a score of 79.
Five Guys
Five Guys is an American Fast Food restaurant concentrated on burgers, fries, and hotdogs. Janie and Jerry Murrell founded it in 1986. The original Five Guys were Jerry and the couple’s four sons, but then came their fifth son. Today, the current “Five Guys” (5 sons) are all involved in the enterprise.
Five Guys is famous for its burgers with Kraft American Cheese, kosher-style hotdogs, fresh-cut fries, and the unique service where customers can select from 15 toppings to customize their meals for free. They are also known for their complimentary roasted shelled peanuts offered for dine-in consumption at most locales.
Five Guys has a score of 78, placing it in the top 5.
The Fast-Food Chains’ Bottom 5
Jack in the Box: 73
Popeyes: 73
Sonic: 73
Wendy?s: 73
McDonald?s: 70
How Restaurants Can Keep There Fire Burning
Will these fast-food chains keep their ranking? What can make them stay in their respective places? How can they satisfy the public? With these questions in mind, the answer would be pretty straightforward.
Customer satisfaction, good food, consistency, and the best customer service are what make consumers stay. Whether dine-in, take-out, or ordered online, diners should continue giving their customers all the service and selections they?ve become used to in the past years.
