Whether you run your business from your home or from an office, it’s imperative you have a good Wi-Fi set-up. Having a good set-up will not only allow you to offer a better customer experience, but it can also help with scalability and your profit figures – just think, if your internet keeps cutting out on a sales call, you are not likely to land the client, which will have a big effect on your revenue. If you are unsure how good your Wi-Fi is, signing up for a wifi heatmap will give you a good overview.
There is no excuse for having a bad wi-fi setup in today’s world, especially when there are so many providers. Technology companies are constantly trying to improve Wi-Fi networks, offering quicker and more reliable speeds yearly. Mobile internet networks are also improving vastly, it used to be 3G, but now most phones provide 5G coverage. Below we look into some of the benefits of having good Wi-Fi as a business.
Table of Contents
Enhanced Productivity
To start with, a smooth and quick internet connection will have a big impact on your productivity. By using a fast internet provider that offers quick download and upload speeds, your online software will benefit. If you are reliant on creative tasks, such as video uploads or image editing, the faster your wifi, the easier it will be to download or upload a video to send to your users. A slow internet may take 30 minutes to upload a file, whereas a fast internet may be able to do the same job but in half the time. This means you gain half the time back to do additional tasks.
Mobility
If you are at the office, a good wifi setup means you are not tied down to one spot to work. A good setup means you can be flexible around the office, working fast in many different locations. If you have different teams that work together, this makes collaborating with them a lot easier – they will benefit from being able to send and receive files between each other a lot quicker and easier. Speeds of over 100 Mbps are considered a fast connection when looking at providers – although depending on your location, speeds vary.
Improved Customer Experience
We touched on it in our intro, a good Wi-Fi setup can improve your customer experience hugely. When dealing with customers on live chats or over wi-fi connections, you want to ensure your connection is stable and fast enough that you can answer their questions within a reasonable time. If your connection is slow or drops out, it could mean the difference between a sale or not, which then has a direct effect on your revenue and your profit margins.
The above are three of the many benefits that having a good Wi-Fi connection offers. What benefits do you think having good Wi-Fi brings to a business? Which of the above benefits are most important to you? Are there any points that you think we should add to the above? Let us know in the comment box below, we would love to hear from you.